The AI receptionist for small businesses
Leadly answers every customer in seconds, day or night — capturing the lead, quoting your prices, booking the job and taking the deposit while you're on site.
Why businesses lose work without one
Most enquiries arrive when you can't answer: mid-job, driving, or after 6pm. A customer who doesn't get a reply within a few minutes usually messages the next business on the list. An AI receptionist closes that gap — every enquiry gets an instant, on-brand reply and nothing sits unanswered overnight.
Unlike a phone answering service that takes a message, Leadly finishes the job: it qualifies the enquiry, offers real appointment slots from your opening hours, collects a deposit and drops the confirmed booking straight into your diary.
What Leadly's AI receptionist does
- Answers instantly, 24/7 — in your tone of voice, with your receptionist's name.
- Captures leads properly — validated name, phone and email, plus photos and voice notes.
- Books appointments — using your real opening hours, closures and per-service capacity.
- Takes deposits — secure Stripe links in chat, with automatic confirmation.
- Upsells naturally — suggests the add-on you configure for each service.
- Hands over to you — a customer can request a human and the lead flags as urgent.
Who it's for
Trades and garages, salons and barbers, clinics and dentists, gyms and studios, cleaners, solicitors and accountants — any business where a missed message is a missed job. You can browse businesses already using Leadly or compare it with a traditional virtual receptionist.
AI receptionist FAQs
What is an AI receptionist?
An AI receptionist is software that greets your customers, answers their questions, captures their details and books appointments automatically — in the same way a human receptionist would, but instantly and around the clock.
How much does an AI receptionist cost?
Leadly is a flat monthly subscription with no per-minute or per-call charges, and new businesses get a free founding-partner trial. A part-time human receptionist or a traditional answering service typically costs several hundred pounds a month.
Does the AI receptionist work outside opening hours?
Yes. Leadly reads your opening hours from your dashboard and keeps answering after hours, letting customers know when you'll be back while still capturing the enquiry and booking them in.
Can it take payments and deposits?
Yes. You set a deposit per service, and Leadly sends the customer a secure Stripe payment link inside the chat. Paid bookings are confirmed automatically in your diary, and cash or bank transfer can be confirmed manually.
Where does the AI receptionist live?
Anywhere your customers are: a floating chat bubble on your website, an embedded chat panel, your own Leadly link, or a QR code for vans, invoices and shop windows.
Set up your AI receptionist in minutes
No phone system to change. Paste one line of code, or share your Leadly link.
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